Frequently Asked Questions (FAQs)
General Questions
How does the resume refinement work?
Our AI-powered system analyzes your resume against the job description you provide, identifying areas for improvement. Suggestions are tailored to the specific skills and keywords that recruiters are looking for in your desired role.
How many resumes can I create?
The number of resumes depends on your subscription. Free users can create up to 2 resumes per month, while premium users have unlimited access to our tools, templates, and advanced features.
Can I download my resume in different formats?
Yes, you can download your resume in PDF, DOCX, and TXT formats. Premium users also enjoy access to exclusive, professionally designed templates.
Technical Support
What file formats are supported for upload?
We currently support PDF, DOCX, and TXT formats for resume uploads. Please ensure your file size is under 10MB for successful processing.
I'm having trouble with the website. What should I do?
Try clearing your browser's cache and cookies, and ensure you are using an updated browser. If issues persist, visit our Contact page for personalized support.
Do you have mobile app support?
Yes, our service is optimized for mobile browsers, and we are developing dedicated mobile apps for iOS and Android to enhance user experience.
Subscription & Billing
How do I cancel my subscription?
You can cancel your subscription anytime from the Profile Settings page. After cancellation, you will retain access to premium features until the end of your billing cycle.
What payment methods do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and PayPal. Unfortunately, we do not currently support cryptocurrency payments.
Can I get a refund?
Refunds are available within the first 14 days of a subscription purchase if you are dissatisfied with the service. Contact our support team for assistance with refund requests.
Didn't find what you're looking for?
Contact our support team